Your Pet's Appointment
It is possible your pet’s doctor may recommend x-rays during your visit. For this reason, we ask that you do not feed them breakfast and avoid snacks if you have a morning appointment, water is fine up to 2 hours beforehand. We ask that you do this because a light sedative is often needed to get quality diagnostic x-rays while avoiding stress to your pet.
You can complete and submit our online New Client and Patient History Form before your appointment, or download, print and bring the completed forms to your pet’s initial appointment. Of course, we also have the forms available to fill out when you arrive to the clinic as well.
We ask that you arrive 15 minutes early for your pet’s initial consultation appointment. If you have arranged a drop off appointment, the drop off time is between 7:30 and 8:00am. If we need to do a diagnostic work-up, we try to do it the same day to avoid the necessity of a return visit. We will ask you to leave your pet with us for a few hours to complete the work-up, giving you a time to return when one of our doctors or veterinary technicians will discuss the results with you. You are welcome to either leave your pet with us while we complete the work-up (there are ample places for shopping, dining, and a coffee break in and around Mill Valley), or relax in our waiting room.